Booking policies

Clear, and fair.

Our cancellation policy, satisfaction guarantee, and a few things to know before your appointment.

Our 7-day satisfaction guarantee

Our goal at Mod Salon Inc. is to ensure the full satisfaction of all our guests. If for any reason you are underwhelmed with your service within 7 days of your original appointment, we will gladly book you in for a complimentary adjustment.

Any potential complimentary service adjustment is to be guided by the original service and consultation, and is at the discretion of Mod Salon Inc.

Cancellation and rescheduling

Appointments scheduled for 2+ hours may be required to provide a credit card to secure the booking.

48 hours notice Services cancelled or rescheduled within 48 hours of the original time are subject to a $50 cancellation fee, charged to the card on file or added to the guest's next visit.
24 hours or less Services cancelled less than 24 hours from the original booking time are subject to a charge of up to 50% of the estimated service cost. This includes no-shows on the day of any scheduled appointment.

After three consecutive late changes or no-shows, Mod Salon Inc. reserves the right to decline future pre-booked appointments. Adjustments may be made at our discretion for unique circumstances.

Pricing

Reach us

Mod Salon Inc.
2900 Pandosy Street, Unit 102, Kelowna, BC V1Y 1V9
(250) 712-0009